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Custom Made Products:
All our products are custom made as per your specifications and can hence not be returned, exchanged, cancelled or a credit issued. It is paramount that you closely review the final specification prior to signing your agreement as this will reflect the agreement between you and Ace of Shades Window Coverings.

Payment Terms:
Payment for your order is due upon placing your order online or with our Customer Service Team. All payments are final upon placing the order and due to the nature of custom made products, refunds are not given.
Ace of Shades Window Coverings accepts Visa, MasterCard, Discover and Paypal (Visa, Master, Discover and American Express). Your credit card is charged once you have placed your order either online or with Customer Service Team.

Delivery Terms:
The delivery times are offered on a best estimate basis. A number of factors can influence the actual delivery time. Please always feel free to stay in touch with our Customer Service Team to monitor progress with your order.

Product Images / Pictures:
Ace of Shades Window Coverings strives to represent all product(s) with actual pictures of the specific window blind or shade. However, due to limitations in the number of pictures available and the range of products presented, it is not possible to always show the specific fabric or color. Please be aware that a picture may be used to showcase a product rather than a specific color or fabric.

Digital Color Samples:

The Ace of Shades Window Coverings web site has a number of pictures and color samples to assist our clients visualizing our products and colors. Due to the nature of computer screens, with various settings, colors may appear significantly different on your computer screen compared to the actual sample or product. It is recommended to order an actual sample when exact color matching is essential for your product satisfaction. It should also be noted that a slight color variation may be observed between dye batches of products. This could be relevant if placing two orders over a period of months.

Manufacture Tolerance(s)
Every product ordered is made to the closest 1/8” as described by the manufacturer. Every manufacturer gives themselves a +/- 1/8” tolerance, which is still considered to be within specifications.

Price Change:
Ace of Shades Window Coverings reserves the right to change price without notice

Expressed / Implied Warranty:
Ace of Shades Window Coverings disclaims any express warranty and / or implied warranty of merchantability or fitness for a particular purpose with regard to the goods you are purchasing. 
Please read about the limited warranty offered by the manufacturer in the Product Warranty section on this website or use this link Product Warranty.

Rejecting Orders:

Ace of Shades Window Coverings reserves the right to reject any order, at our discretion.

Sales Tax:

Ace of Shades Window Coverings is located in Texas and will charge 8.25% Sales Tax on all orders shipped to Texas.

Do You Have Further Questions?
If you wish to know any additional information related to your purchase or interaction with Ace of Shades Window Coverings, please do not hesitate to e-mail us at info@aceofshadeswc.com

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